Current Career Opportunities

Who are we?

As one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Cool design and warm hospitality are at the core of everything we do.

Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

About the role

We’re looking for a practical, hands-on Maintenance Assistant to support the day-to-day operations across two of our Sydney properties. You will have a key role in maintaining the safety, functionality, and overall condition of the properties and ensuring our residents have the best experience possible once they move in. You’ll carry out hands-on maintenance and repairs, respond to resident and staff requests, and proactively support the smooth daily operation of our facilities. This is a practical, on-the-ground role requiring a keen eye for detail, strong communication skills, and a genuine commitment to delivering high standards across all areas of property maintenance.

Key Responsibilities

• Perform day to day general maintenance, repairs and minor handyman work to keep the property in excellent condition.
• Respond promptly and professionally to maintenance requests and issues raised by residents and team members.
• Proactively identify and resolve maintenance related issues to support a high quality living environment.
• Supervise contractors when required, while also completing tasks that fall within general building maintenance.
• Maintain safe work practices in line with Work Health and Safety (WHS) legislation and company policies.
• Keep accurate records and communicate efficiently with relevant stakeholders on the status of repairs and property needs.

What you’ll bring

• Trade experience or demonstrated practical capability in mechanical, electrical, carpentry, plumbing, or general building maintenance. Hands-on problem-solving skills with a practical, solutions focused mindset.
• Effective time management and multitasking skills with a focus on quality and detail.
• Strong written and verbal communication skills for logging maintenance activities and liaising with stakeholders.
• Strong interpersonal and customer service skills, especially in communicating respectfully with residents.
• Working knowledge of WHS legislation, safe work practices and a willingness to expand and apply this knowledge.
• Relevant trade certification or qualification is desired but not required

What’s in It for You

• Be part of a passionate team supporting residents’ success and wellbeing.
• Exposure to the purpose-built student accommodation sector.
• Opportunities to upskill and expand your knowledge in building maintenance, safety and facilities management.
• Work in a modern and architecturally designed properties.

Join a vibrant, inclusive team where collaboration and continuous improvement are at the heart of everything we do. If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!

Who Are We?

Iglu is a leading provider of student accommodation in Australia, with properties in Sydney, Melbourne, and Brisbane. We combine cool design and warm hospitality to create vibrant, supportive communities for our residents—and a dynamic, welcoming workplace for our team. At Iglu, no two days are the same. Our culture is built on teamwork, continuous improvement, and a shared commitment to delivering the best student experience.

About the Role

As our Sales & Partnerships Coordinator, you’ll play a key role in supporting domestic sales initiatives and strengthening relationships with schools, universities, and colleges. This is a great opportunity for someone who enjoys working with people, is highly organised, and wants to contribute to growing the Iglu brand and student community.

Key Responsibilities

• Support and deliver domestic sales initiatives to increase awareness of Iglu and PBSA (purpose-built student accommodation).
• Coordinate and represent Iglu at events such as University Open Days, O-Weeks, and regional careers expos.
• Assist with promotional materials and continuous improvement of event activities.
• Build strong connections with schools, universities, and partner organisations.
• Provide administrative support for scholarship applications and event planning.
• Maintain and update content for our online digital assistant, ensuring responses meet quality standards.
• Coordinate resourcing to ensure digital assistant chat escalations are managed and resolved in a timely and suitable manner.
• Report on our digital assistant’s performance, effectiveness and customer satisfaction, then analyse these results to ascertain opportunities to optimise performance.

Skills and Experience

• Strong written and verbal communication skills, with confidence to present to diverse audiences.
• Entry-level experience in sales, partnerships, or marketing.
• Ability to work independently and as part of a team, with a proactive and flexible approach.
• Organised, detail-focused, and capable of managing multiple priorities.
• Curiosity in the pursuit of understanding new systems and willingness to interrogate processes to ensure favourable outcomes.
• Comfortable using Microsoft Office, with analytical skills to prepare reports and event plans.
• Willingness to travel interstate for events.

Qualifications

• Essential: Degree in Business, Marketing, Communications, or a related field; unrestricted driver’s licence.
• Desirable: Experience with StarRez or similar systems.

Why Join Iglu?

At Iglu, you’ll be part of a supportive and fun workplace where ideas are encouraged, and growth is valued. We offer the chance to make a real impact by connecting students with the right accommodation and enhancing their university journey.

Are you passionate about creating memorable experiences? Bring your hospitality and customer service skills to Iglu, where you’ll play a key role in shaping the resident experience and help a new generation of students live their best lives.

As a market leader in Australian student accommodation, our properties in Sydney, Brisbane and Melbourne offer five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive environment.

Our Customer Service Coordinators:

• Thrive on delivering best-in-class customer service
• Crush day-to-day administrative tasks
• Contribute creative ideas to enhance the resident experience
• Engage with our future residents and assist them with reservations
• Support residents through their arrival and departure
• Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

Do you have what it takes?

To be successful you will have the following skills and attributes:

• Strong customer focus and a passion for people
• Ability to work as part of a team and independently
• Excellent communication and problem-solving skills
• Effective time management and organisational skills
• A ‘can do’ approach to the work
• Availability across a 7-day roster (no night shifts required!)
• A background in hospitality or hotels is desirable but not a necessity

What’s in it for you?

• Inclusion in a fun, inclusive, and multi-cultural team environment
• Exposure to the Purpose-Built Student Accommodation sector
• Opportunity to develop business skills in sales, marketing and operations
• Recognition of great outcomes, celebrating achievements as a team
• Opportunity to step-up your game and be provided with future opportunities

If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!

Are you passionate about creating memorable experiences? Bring your hospitality and customer service skills to Iglu, where you’ll help shape the resident experience and support a new generation of students live their best lives.

As a market leader in Australian student accommodation, our properties in Sydney, Brisbane and Melbourne offer thoughtfully designed spaces and a friendly, inclusive atmosphere for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive environment.

Our Customer Service Coordinators: 

• Thrive on delivering best-in-class customer service
• Crush day-to-day administrative tasks
• Contribute creative ideas to enhance the resident experience
• Communicate clearly and have fun in a supportive team environment
• Engage with our future residents and assist them with reservations
• Help residents with their arrival and departure
• Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

Do you have what it takes?

To be successful, you will have the following skills and attributes:

• Strong customer focus and a passion for people
• Commitment to work as part of a team and individually
• Effective time management and organisational skills
• A ‘can do’ approach to the work
• Availability across a 7-day roster (no night shifts required!)
• A background in hospitality or hotels is desirable but not a necessity

What’s in it for you?

• Inclusion in a diverse, multi-cultural and fun team environment
• Exposure to the Purpose-Built Student Accommodation sector
• Development of business skills including sales, marketing and operations
• Recognition of great outcomes, celebrating the wins as a team
• Opportunity to step-up your game and be provided with future opportunities

If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!

Are you passionate about creating memorable experiences? Bring your hospitality and customer service skills to Iglu, where you’ll help shape the resident experience and support a new generation of students live their best lives.

As a market leader in Australian student accommodation, our properties in Sydney, Brisbane and Melbourne offer thoughtfully designed spaces and a friendly, inclusive atmosphere for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive environment.

Our Customer Service Coordinators: 

• Thrive on delivering best-in-class customer service
• Crush day-to-day administrative tasks
• Contribute creative ideas to enhance the resident experience
• Engage with our future residents and assist them with reservations
• Support residents through their arrival and departure
• Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

Do you have what it takes?

To be successful you will have the following skills and attributes:

• Strong customer focus and a passion for people
• Ability to work as part of a team and independently
• Excellent communication and problem-solving skills
• Effective time management and organisational skills
• A ‘can do’ approach to the work
• Availability across a 7-day roster (no night shifts required!)
• A background in hospitality or hotels is desirable but not a necessity

What’s in it for you?

• Inclusion in a fun, inclusive, and multi-cultural team environment
• Exposure to the Purpose-Built Student Accommodation sector
• Opportunity to develop business skills in sales, marketing and operations
• Recognition of great outcomes, celebrating achievements as a team
• Opportunity to step-up your game and be provided with future opportunities

If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!